IMPACT Training Program (impacttraining.ke)
Effective Date: 04-27-2026

1. Introduction

IMPACT Training Program (“IMPACT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://impacttraining.ke or interact with our services.

This policy complies with:

- Kenya Data Protection Act, 2019

- U.S. privacy laws, including CCPA/CPRA

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

A. Personal Information You Provide

We collect information when you:

- Apply for a program

- Purchase a course

- Fill out forms or surveys

- Communicate with us

This may include:

- Full name

- Email address

- Phone number

- WhatsApp number

- Location (country, city)

- Education and employment information

Application responses (including written answers)

Payment details (processed securely via third parties)

B. Automatically Collected Information

We may collect:

- IP address

- Device and browser type

- Pages visited

- Time spent on site

- Referral sources

C. Behavioral and Performance Data

If you enroll in a program, we may collect:

- Course progress

- Assignment submissions

- Scores and evaluations

- Engagement with learning materials

This is necessary to evaluate real-world capability, performance, and readiness, not just participation.

D. AI-Processed Data

We use multiple AI systems to:

- Interact with users (chat, support, guidance)

- Score applications and assess readiness

- Generate summaries and insights

- Assist with communication and follow-up

These systems operate under controlled conditions and are used strictly for program, admissions, and operational purposes.

3. How We Use Your Information

We use your data to:

- Process applications and determine eligibility

- Deliver training programs and certifications

- Communicate via email, phone calls, SMS, and WhatsApp

- Provide support and updates

- Evaluate performance and readiness

- Improve systems, curriculum, and user experience

- Prevent fraud and maintain platform integrity

4. Legal Basis for Processing (Kenya)

We process your data based on:

- Consent (form submissions, opt-ins)

- Contractual necessity (course delivery, enrollment)

- Legitimate interests (evaluation, improvement, communication)

- Legal obligations

5. Your Rights

A. Kenya (Data Protection Act)

You have the right to:

- Access your data

- Correct inaccurate data

- Request deletion

- Object to processing

- Withdraw consent

B. U.S. (CCPA/CPRA)

You may have the right to:

- Know what data we collect

- Request deletion

- Opt out of data sale (we do not sell data)

- Non-discrimination

6. Communication Methods

By providing your contact information, you consent to being contacted via:

- Email

- Phone calls

- SMS

- WhatsApp

These communications may include:

- Admissions updates

- Program information

- Support messages

Marketing (you can opt out)

7. How We Share Your Information

We do not sell your data.

We may share it with:

A. Service Providers

- CRM platforms (e.g., GoHighLevel)

- Payment processors

- Communication platforms

- Hosting providers

B. Internal Teams

- Admissions and evaluation staff

- Instructors and support teams

C. Legal Authorities

If required by law.

8. International Data Transfers

Your data may be processed outside Kenya, including the United States.

We implement safeguards to ensure protection in accordance with applicable laws.

9. Data Retention

We retain data only as long as necessary to:

- Provide services

- Maintain records

- Comply with legal requirements

Application data may be retained for future consideration unless deletion is requested.

10. Data Security

We use appropriate measures, including:

- Secure systems

- Access controls

- Encryption where applicable

However, no system is completely secure.

11. Children’s Privacy

Our services are not directed at individuals under 16 without parental or guardian consent.

12. Third-Party Links

We are not responsible for third-party privacy practices.

13. Updates to This Policy

We may update this policy periodically.

14. Contact Information

For all privacy-related requests:

- 📧 [email protected]
- 🌐 https://impacttraining.ke

15. Data Controller

IMPACT Training Program is the Data Controller for all collected personal data.

🍪 COOKIE POLICY

1. What Are Cookies?

Cookies are small data files stored on your device when you visit a website.

2. How We Use Cookies

We use cookies to:

- Improve website functionality

- Analyze traffic and behavior

- Personalize user experience

- Support marketing and retargeting campaigns

3. Types of Cookies We Use

- Essential Cookies

- Required for the website to function.

- Analytics Cookies

- Help us understand user behavior.

- Marketing Cookies

- Used for advertising and retargeting.

4. Managing Cookies

You can:

- Disable cookies in your browser

- Adjust preferences in browser settings

Note: disabling cookies may affect functionality.

5. Third-Party Cookies

We may use third-party tools (e.g., analytics, ads platforms) that place cookies.

📋 ADMISSIONS DATA USE DISCLOSURE

This section specifically governs how application and admissions data is handled.

1. Purpose of Data Collection

Application data is collected to:

- Evaluate candidate readiness

- Assess fit for the program

- Maintain admissions standards

- Improve program outcomes

2. Evaluation Methods

Your application may be evaluated using:

- Human review

- AI-assisted analysis and scoring

- Structured evaluation frameworks

These methods are used to assess:

- Critical thinking

- Communication

- Problem-solving ability

- Readiness for structured training

3. No Guaranteed Admission

Submitting an application does not guarantee acceptance.

Admissions decisions are made at the sole discretion of IMPACT.

4. Data Retention for Admissions

Application data may be retained to:

- Improve admissions processes

- Re-evaluate candidates in the future

- Maintain internal records

You may request deletion at any time.

5. Fairness and Non-Discrimination

We do not discriminate based on:

- Race

- Gender

- Religion

- National origin

- Age

Admissions decisions are based on readiness, capability, and program fit.

6. AI Use in Admissions

AI systems may assist in:

- Scoring responses

- Identifying patterns

- Summarizing applications

Final decisions may involve human oversight.

7. Contact for Admissions Data

For questions or requests:

📧 [email protected]